Refund and Cancellation Policy
Mind Avenues is committed to providing a clear and fair Refund and Cancellation Policy for our psychometric assessment services. Please review the following terms carefully.
1. Non-Refundable Payments
All payments made for psychometric assessments are non-refunded once processed. This includes payments for completed assessments, partially completed assessments, or access to assessment results. Due to the digital nature of our services and the immediate delivery of assessment results, refunds are not available.
2. Payment Attempt Restrictions
If a payment attempt fails, you must wait at least 5 minutes before initiating a new payment attempt. This restriction ensures the stability of our payment processing system and prevents duplicate transactions.
3. Cancellation of Assessments
You may cancel an assessment before starting it by contacting our support team at contact@mindavenues.com. Once an assessment has been started, it cannot be canceled, and no refunds will be issued.
4. Technical Issues
In the rare event of a technical issue preventing access to an assessment or results, please contact us immediately at contact@mindavenues.com. We will investigate and, at our discretion, may provide access to the assessment or results without additional charge. Refunds will not be issued.
5. Contact Us
For questions or concerns about this Refund and Cancellation Policy, please contact us at contact@mindavenues.com.